Application
Support to the nursing care team is provided under the direction and supervision of a registered nurse and according to the particular guidelines, policies and procedures of the acute care setting |
Prerequisites
Not Applicable
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Maintain accurate records | 1.1 Carry out work with an understanding of the purpose of health records 1.2 Provide written reports and workplace forms that contain clear, concise and factual information and reflect legal and organisation requirements 1.3 File documents in client health records according to acute care protocols 1.4 Protect confidentiality of client health records according to organisation protocols |
2. Comply with the administration protocols of an acute care environment | 2.1 Complete workplace forms and documents according to organisation timeframes, protocols and procedures 2.2 Store and maintain information according to organisation protocols and procedures 2.3 Respond promptly to inquiries and requests according to established procedures and by using appropriate communication equipment |
3. Collect and process workplace information | 3.1 Use available business equipment/technology to obtain information effectively 3.2 Use business equipment/technology to process information according to organisation requirements 3.3 Comply with organisation security and confidentiality requirements 3.4 Update, modify and file according to organisation requirements 3.5 Collate and dispatch information according to specific timeframes and organisation requirements |
4. Support equipment requirements in an acute care environment | 4.1 Consult with nursing care team and reference material to determine equipment needs 4.2 Select equipment appropriate to the task and according to equipment requirements, organisation protocols and procedures and manufacturers' guidelines 4.3 Organise equipment within agreed timeframes 4.4 Deal with issues and problems associated with the operation of equipment according to organisation protocols 4.5 Clean equipment according to manufacturer specifications and store safely in appropriate place |
Required Skills
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge: The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role This includes knowledge of: Record keeping/filing systems and security procedures for the acute care environment Understanding the organisation's business and structure Understanding organisation policies and procedures related to collecting and processing organisation information Compliance with relevant work health and safety (WHS) and infection control requirements Equipment requirements of an acute care environment, including: positioning aids electrical cylinders endoscopic equipment suction units monitoring devices warming equipment lights orthopaedic equipment tourniquets mechanical lifter consumables e.g. dressing packs, suction catheters, tubing |
Essential skills: It is critical that the candidate demonstrate the ability to: Apply organisation policies and procedures for collecting and processing information Correctly store and classify documents Comply with relevant WHS and infection control requirements Correctly set up equipment required for procedures in an acute care setting In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role This includes the ability to: Maintain client health records in a secure and confidential manner Complete forms and documents in a clear, concise and factual manner Organise and supply equipment required in an acute care environment |
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. | |
Critical aspects for assessment and evidence required to demonstrate this competency unit: | The individual being assessed must provide evidence of specified essential knowledge as well as skills Observation of workplace performance is essential for assessment of this unit Consistency of performance should be demonstrated over the required range of situations relevant to the workplace Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible |
Context of and specific resources for assessment: | Assessment must be completed in the workplace. Relevant guidelines, standards and procedures Resources essential for assessment include: equipment required for procedures in an acute care setting business equipment/technology organisation protocols and procedures manufacturer guidelines |
Access and equity considerations: | All workers in the health industry should be aware of access and equity issues in relation to their own area of work All workers should develop their ability to work in a culturally diverse environment In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities |
Range Statement
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. | |
Workplace forms, documents and records may include | All records related to the client's health status Assessments Plans of care Progress reports Test results Purchase orders and invoices Assessment and referral records Purpose designed reports |
Information may include: | Correspondence (faxes, memos, letters, email) Computer databases (library catalogue, client activity system, client transfer system) Computer files (letters, memos and other documents) Purchase orders Laboratory results Minutes of meetings |
Inquiries may include: | Internal External Telephone calls Facsimiles Letters Internal memos Personal visits |
Business equipment/technology may include: | Photocopier Computer Printer Filing system (manual/electronic) Fax machine Telephone |
Equipment may include: | Positioning aids Electrical Cylinders Endoscopic equipment Suction unit Monitoring devices Warming equipment Lights Orthopaedic equipment Tourniquets Mechanical lifter Consumables e.g. dressing packs, suction catheters, tubing |
Equipment requirements may include: | Preferences of nursing care team Availability of equipment Client needs Complexity and speciality of the environment e.g. general, orthopaedic, ophthalmic, gastroenterological Manual handling requirements |
Organisation requirements may include: | Procedures for deciding which records should be captured and filed Security procedures Legal and organisation policy guidelines and requirements Dispatching and collecting procedures Procedures for updating records WHS policies, procedures and programs |
Sectors
Not Applicable
Employability Skills
This unit contains Employability Skills |
Licensing Information
Not Applicable